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HP HP2-B110 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Understanding HP and its Products | - Why HP - HP Imaging and Printing Supplies Overview |
| Customer and Market Analysis | - Understanding the Customer - Market and Competitive Landscape
|
| Sales Strategies and Benefits | - Consequences of Fake Supplies - Why HP Supplies - Product Knowledge and Value Proposition - Driving Sales |
HP Selling HP Imaging and Printing Supplies Sample Questions:
Which statement is true regarding multi-pack ink cartridges?
- A. They offer better value to customers who print a lot.
- B. The customer can save over 30%.
- C. They are designed specifically for home users.
- D. They should only be sold to small-to-medium sized customers.
Correct Answer: A 🗳️
What is the key driver for supplies sales?
- A. End of life
- B. Price drop
- C. Response to the competition
- D. Need
Correct Answer: D 🗳️
What is ColorLok?
- A. An office printer standard
- B. A chemical process that protects colors and takes place in the fuser
- C. A technology and an open paper standard
- D. An HP-owned technology that delivers outstanding photo quality
Correct Answer: C 🗳️
Explanation: Only visible for DumpsFree members. You can sign-up / login (it's free).
Which statement is true about the HP market position?
- A. HP is ranked first or second in most major markets.
- B. HP creates its own market.
- C. HP is the ultimate leader in every market.
- D. Being number five in the market gives you a positive goal.
Correct Answer: A 🗳️
Explanation: Only visible for DumpsFree members. You can sign-up / login (it's free).
What steps does HP take to protect customers from counterfeit cartridges?
- A. Prevention, product packaging, and investigation
- B. Research and development, Marketing and reliability
- C. Product design, toner formula, and marketing
- D. Partner network, local offices, and worldwide presence
Correct Answer: A 🗳️
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