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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. What do IBM's selling tools and research frequently point out about the importance of IT in software purchase decision making?

A) IT has a significant influence on purchase needs, but little impact on actual purchase
decisions.
B) IT has ultimate decision-making power and should be your onlycontact.
C) IT defers to line of business executives regarding purchasing needsand purchasing decisions.
D) IT has little to no influence on purchase needs nor purchase decisions.

2. What is a general definition of an IBM WebSphere Portal Industry Template?

A) It is a website-in-a-box
B) It is the fullest featured offering of WebSphere Portal
C) It is a downloadable PDF document
D) It is an introductory-priced services engagement

3. Which of the following is NOT a concern facing Banking and Financial firms that WebSphere Portal can assist with?

A) Resolving trust issues
B) Increasing transparency of their operations
C) Offering fee-free ATM usage
D) Mobile banking solutions

4. By utilizing IBM Mobile Portal Accelerator customers can extend their WebSphere Portal experience to which devices?

A) Nokia devices only
B) iPhone and iPad devices only
C) Virtually any mobile device (over 7000 devices)
D) BlackBerry devices only

5. Which of the following is NOT a recommended entry point when exploring customer opportunities?

A) Information Technology (IT) revamping their security protocols
B) Marketing focused on deepening client relationships
C) Product and Service Development concerns aboutoperational effectiveness
D) Human Resources (HR) or Operations concerning employee workforce optimization

Solutions: