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NEW QUESTION 60
A nonprofit organization has a new system administrator who has just taken over managing its existing Salesforce organization and wants to know which data maintenance practices should be used.
Which two data hygiene practices should a consultant recommend? Choose 2 answers
- A. Create a new custom object to store legacy data.
- B. Run Health Check.
- C. Delete all past activities.
- D. Organize reports into appropriate folders.
Answer: B,D
NEW QUESTION 61
A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.
How should the consultant configure the Program Management Module?
- A. Create a Program Cohort record for each family and select the Program on the record.
- B. Create a Program Engagement record and select each family's Household Account.
- C. Create a Program Engagement record and select the head of each family's household for the Contact.
- D. Create a Program Cohort record for each family and select the cohort on the Program Engagement record.
Answer: B
NEW QUESTION 62
The Development Director at a nonprofit needs to track grant lifecycles using the NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments towards the total.
How can this be accomplished with NPSP using Account records for the grant making institution?
- A. Create Opportunities with Deliverables to represent payments, applications, reporting deadlines, and action assignments to their staff.
- B. Create Recurring Donations with Opportunities to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
- C. Create Opportunities with Payments to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
- D. Create Opportunities with Payments to represent payments, Activities to represent applications, reporting deadlines, and action assignments to their staff.
Answer: C
NEW QUESTION 63
A consultant is migrating historic donation records into a nonprofit's Salesforce org. Many of these donations were paid in multiple installments.
What should the consultant do to correctly match the Payments to the Opportunities?
- A. Change the Opportunity record type to an excluded value.
- B. Delete the automatically created payments.
- C. Set the Stage field to "Closed Lost".
- D. heck the Do Not Automatically Create Payment field.
Answer: D
NEW QUESTION 64
A nonprofit organization is using Salesforce with the NPSP pre-installed. The nonprofit organization wants to give prospective volunteers a way to fill out their volunteer application online. How should this be accomplished?
- A. Create a web-to-case form in Salesforce with the fields needed to capture the information asked for on the form.
- B. Set up the Volunteers for Salesforce Site Contact Information Site on the nonprofit's website.
- C. Create a Chatter Group for prospective volunteers, assign them a Chatter Free license, and have users complete the form.
- D. Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.
Answer: D
NEW QUESTION 65
A consultant using CumulusCI has customized a nonprofit's org and wants them to validate these changes with the latest release of NPSP which will be pushed to production one week later.
What are two ways the consultant can deploy this for the nonprofit after the release is announced?
Choose 2 answers
- A. Compare the customizations to the NPSP roadmap and create a new trial org.
- B. Configure a scratch org with NPSP dependency and test customizations.
- C. Install NPSP and test the customizations in a new Developer Edition org.
- D. Test customizations in an updated sandbox.
Answer: B,D
NEW QUESTION 66
The vice president of development of a nonprofit organization wants to be able to review giving in the pipeline at a high level, and track the organization's process towards finding new potential donors. The VP also wants to track program metrics as compared to donor histories. What should the consultant advise?
- A. Review the components that are already on the NPSP Development Forecasting dashboard. Create additional reports and edit the dashboard to add components to track the program data.
- B. Review the reports on the NPSP Fundraising Reports folder. Create additional reports to track program data. Schedule each report to be sent to the vice president every morning.
- C. Packaged NPSP reports cannot be edited. Recreate all the reports found on the NPSP Development Forecasting dashboard to edit appropriately. Add additional reports to track program data.
- D. Packaged NPSP dashboards cannot be edited. Recreate the NPSP Development Forecasting dashboard components. Add additional components to track program data.
Answer: B
NEW QUESTION 67
A nonprofit organization receives a number of donations from Donor Advised Funds where the check is written by the financial institution that houses the Donor Advised Fund. What should the consultant recommend to ensure that the Donor Advised Fund receives credit for the donation?
- A. Use a GAU allocation to credit the donation to the Donor Advised Fund
- B. Add an Account lookup field on the Payment for the Opportunity for the Donor Advised Fund
- C. Add an additional Account lookup field on the Opportunity for the Donor Advised Fund
- D. Use Account Soft Credits to credit the Donor Advised Fund
Answer: A
NEW QUESTION 68
i. A Salesforce admin changes an Engagement Plan Template as requested by the development team. The development manager expects to see the changes reflected on an existing Engagement Plan using that Template on a campaign.
Why is the development manager unable to see the Template changes?
- A. Engagement Plan Template changes need to propagate through the platform.
- B. Changes to Engagement Plan Templates only affect new Engagement Plans.
- C. The development manager requires additional permissions for the new Engagement Plan Template changes.
- D. Engagement Plan Template changes must be accepted by the user on the Template detail record first.
Answer: B
NEW QUESTION 69
A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The staff wants to assign an NPSP fundraising training module.
Which training resource should the consultant recommend?
- A. Trailblazer Community Dashboard
- B. Trail Tracker by Trailhead
- C. AppExchange Report
- D. Salesforce Help and Training
Answer: B
NEW QUESTION 70
The VP of Development wants to track the nonprofit organization's six campaigns nested within each other:
Friends of the Organization>FY19>Capital Campaign>Annual Fund>Digital Donations>Mobile.
What should the consultant do?
- A. Suggest consolidating at least one of the Campaigns so that it is within the Campaign Hierarchy limit.
- B. Suggest changing the order of the hierarchy.
- C. Create a Campaign Hierarchy with the parent Campaign record as, "Friends of the Organization"
- D. Create a custom lookup field, "Related Campaign" on the Campaign object.
Answer: A
NEW QUESTION 71
A development officer wants to integrate wealth scoring information into Salesforce.
Which solution should the consultant recommend?
- A. Pardot
- B. A third-party app on the AppExchange
- C. Philanthropy Cloud
- D. Salesforce Optimizer
Answer: B
NEW QUESTION 72
A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The staff wants to assign an NPSP fundra/sing training module.
Which training resource should the consultant recommend?
- A. Trailblazer Community Dashboard
- B. Trail Tracker by Trailhead
- C. AppExchange Report
- D. Salesforce Help and Training
Answer: B
NEW QUESTION 73
A consultant using CumulusCI has customized a nonprofit's org and wants them to validate these changes with the latest release of NPSP which will be pushed to production one week later.
What are two ways the consultant can deploy this for the nonprofit after the release is announced?
Choose 2 answers
- A. Compare the customizations to the NPSP roadmap and create a new trial org.
- B. Configure a scratch org with NPSP dependency and test customizations.
- C. Install NPSP and test the customizations in a new Developer Edition org.
- D. Test customizations in an updated sandbox.
Answer: C,D
NEW QUESTION 74
A nonprofit uses NPSP to manage its sustained giving program and plans to add Accounting Subledger.
Which configuration should the nonprofit review before the implementation?
- A. Recurring Donations
- B. NPSP Settings
- C. Accounting Triggers
- D. Payment Allocations
Answer: D
NEW QUESTION 75
A local community center provides health care services to eligible local residents. Staff currently triage patients through of a series of qualifying questions that drive additional qualification questions. The center wants to extend triage capabilities to its volunteers to determine whether residents qualify for services. Service decisions need to be made immediately while the patient is interacting with the staff or volunteer.
Which solution should the consultant recommend?
- A. Create a Flow to guide volunteers on triage screens, capture accurate data and generate a services decision.
- B. Use a Standard Lightning Component to displaying custom fields from several objects and generate a services decision.
- C. Use Case records, Validation Rules and Process Builder to post case details to the central volunteer Chatter Group so all volunteers can collaborate on eligible services.
- D. Use a Workflow Rule with Field Updates and Case Assignment Rules to triage and assign the case to the proper services queue.
Answer: A
NEW QUESTION 76
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