Most UptoDate Salesforce Field-Service-Lightning-Consultant Exam Dumps PDF 2021
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How to study the Field-Service-Lightning-Consultant Exam
There are two main types of resources for preparation of certification exams first there are the study guides and the books that are detailed and suitable for building knowledge from ground up then there are video tutorial and lectures that can somehow ease the pain of through study and are comparatively less boring for some candidates yet these demand time and concentration from the learner. Smart Candidates who want to build a solid foundation in all exam topics and related technologies usually combine video lectures with study guides to reap the benefits of both but there is one crucial preparation tool as often overlooked by most candidates the practice exams. Practice exams are built to make students comfortable with the real exam environment. Statistics have shown that most students fail not due to that preparation but due to exam anxiety the fear of the unknown. DumpsFree expert team recommends you to prepare some notes on these topics along with it don’t forget to practice Field Service Lightning Consultant dumps which been written by our expert team, Both these will help you a lot to clear this exam with good marks.
Certification Path
Salesforce Administrator Certification and Salesforce Service Cloud Consultant Certification can act as a prerequisite for this exam.
Salesforce Field-Service-Lightning-Consultant Exam Syllabus Topics:
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NEW QUESTION 148
A Field Service Technician wants to view a list of parts consumed during a given time period. The Technician will then use the data to replenish inventory on the truck. Which three steps should a Consultant recommend to track the number of parts consumed? Choose 3 answers.
- A. Build a report to view Products Consumed on Work Orders.
- B. Build a report to view Inventory Transactions.
- C. Build a report to view Products Consumed on Work Order Line Items.
- D. Build a report using the Service Appointment Inventory module.
- E. Build a report using the Work Order inventory module.
Answer: A,B,C
NEW QUESTION 149
Universal Containers has a Partner Community. Work Orders are assigned to these partners. Partners are not interacting with Service Appointments or Service Resources. How would a Partner user update the Work Order record from a mobile device?
- A. Salesforce mobile app
- B. Field service mobile app
- C. Work Order records cannot be updated on a mobile device
- D. Salesforce Touch
Answer: A
NEW QUESTION 150
Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks and assets/parts necessary to manage the work.
Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed? Choose 2 answers
- A. Use of a parent-child Work Order Line Item to create a Work Order Line Item hierarchy.
- B. Use of Work Order Line Items to link to a specific Asset within the Asset Hierarchy that represents the BoM.
- C. Use of Standard Reports to view Parent and Root Work Order Lines Items within Work Orders by Customer.
- D. Use of Work Order Line Items that automatically inherit the hierarchy of Assets attached to Work Order.
Answer: A,B
NEW QUESTION 151
universal container (uc) is rolling out inventory management to better manage parts and inventory. UC wants to automatically associate certain parts and products to work orders on creations based on the work to be performed.
How should the Consultant meet this requirement?
- A. Add product to the work order products related list on the asset object
- B. Add product to the work order products related list on the work type object
- C. Add product to the products required related list on the work type object
- D. Add product to the products required related list on the asset object
Answer: C
NEW QUESTION 152
Universal containers plans to deploy field service lightning to 100 external contractors. There are 75 contractors who need access to work Orders assets mobile app, and chatter. the remaining 25 contractors are paid a commission on sales of containers and need to schedule resources.
Which license types and quantities should the consultant recommend?
- A. 100 contractors
100 contractors - B. 25 contractors
75 contractors
25 contractors - C. 25 contractors
100 contractors
Answer: C
NEW QUESTION 153
An agent has to create a Work Order for a complex installation. A Work Order Line Item is created for each required component so it can be tracked and priced separately. However, a few of the components are only on the company's Preferred Price Book while the others are on the U.S. Price Book.
Which solution should a Consultant recommend so the agent can meet this requirement?
- A. Create one Work Order and override the price on Work Order Line Items for products on the Preferred Price Book.
- B. Create one Work Order and add Work Order Line Items based on the Price Book selected on the Work Type.
- C. Create one Work Order for each Price Book and add Work Order Line Items to the appropriate Work Order based on its Price Book.
- D. Create one Work Order for each Price Book and use Work Types to assign the Price Book to each Work Order Line Item.
Answer: C
NEW QUESTION 154
Universal containers wants to assign service appointments based on the polygon of the child service Territory in the hierarchy.
How should a consultant assign service appointments to the polygon?
- A. Set the polygon assignment policy to the lowest level.
- B. Set the polygon assignment policy to the highest level.
- C. Set the territory assignment policy to the highest level.
- D. Set the territory assignment policy to the lowest level.
Answer: D
NEW QUESTION 155
Universal Containers' (UC) product named "Widget 1" should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on "Widget 1" at their location. What should be implemented to ensure the customer's case automatically receives remote technical support?
- A. Create a Workflow Rule on the Case.
- B. Create an Entitlement Template on the Product.
- C. Create a Milestone on the Product.
- D. Create a Visualforce Page on the Case.
Answer: C
NEW QUESTION 156
A customer wants return a defective product instead of scheduling service appointment How should this product be tracked in field service lightning?
- A. Create a work order and work order line
- B. Create a return order and relate it to the product
- C. Create return order and return order line item
- D. Create a product request and product request line item
Answer: C
NEW QUESTION 157
Containers wants to offer their Field Technicians a more limited view of Work Orders and Service Appointments in the Field Service mobile app compared to their Dispatchers. What should a Consultant recommend so the Field Technician sees only the necessary fields?
- A. Field Technician Field Sets
- B. Field Technician Page Layouts
- C. Field Technician Mini-Page Layouts
- D. Field Technician Visualforce Pages
Answer: B
NEW QUESTION 158
Which three overview cards does the Field Service mobile app provide as context to Technicians on upcoming Service Appointments? (Choose three.)
- A. Product Catalog
- B. Asset History
- C. Site Details
- D. Contact
- E. Address
Answer: C,D,E
NEW QUESTION 159
optimization for the Midwest is set to automatically run each night for the next three days. The dispatcher has noticed that the optimizer is leaving many service appointments unscheduled and has asked the consultant to troubleshoot the issue.
The consultant noticed that the optimization service run time per service appointment is set to low in field service settings.
Which two conditions should make the consultant consider setting the optimizer too?
high?
Choose 2 answers
- A. The scheduling policy used field is blank
- B. Most service appointment have the same priority
- C. The scheduling policy is producing too many candidates that qualify for each service appointment
- D. The calculate travel and breaks field service setting is disabled for the service resource availability work rule.
Answer: B,C
NEW QUESTION 160
Universal Containers wants to process mobile payments. How can this requirement be met?
- A. Attach a picture of the credit card
- B. Create a custom payments object
- C. Add a custom filed to store the credit card number
- D. Install an AppExchange package.
Answer: D
NEW QUESTION 161
Universal Containers has customers who have previously negotiated pricing on some products.
Which Price Book structure should a Consultant recommend when considering the implications of pricing on Work Orders'?
- A. Create customer-specific Price Books and add only price-negotiated products as Price Book Entries.
- B. Create customer-specific Price Books and add all products as Price Book Entries.
- C. Utilize a custom Global Price Book and add price-negotiated products as Price Book Entries.
- D. Utilize a custom Global Price Book and add all products as Price Book Entries.
Answer: A
NEW QUESTION 162
In the dispatch Console, when viewing the Map, which three data elements can be presented to the Dispatcher?
Choose 3 answers
- A. Resource's Home Base
- B. Service Appointments
- C. Google Traffic Data
- D. Service Appointment Dependencies
- E. Resource's Travel Speed
Answer: A,B,C
NEW QUESTION 163
how should the consultant recommend visualizing the highest revenue generating service appointments on the Gantt?
- A. Colour code using Gantt palettes.
- B. Create a Gantt action to highlight.
- C. Add the relevant field to the field set.
- D. Use map report layers.
Answer: A
NEW QUESTION 164
Universal Containers is implementing Work Order Management to better support its clients.
Which two approaches should the Consultant consider to create work skills for the Service Resources?
Choose 2 answers
- A. Create the work skills using the Guided Setup wizard. Assign the skills to Service Resources using Guided Setup.
- B. Create the work skills using Setup. Manually assign the skills to Service Resources.
- C. Create the work skills using the FSL Lightning Managed Package wizard. Assign the skills to Service Resources. Add the skill to Work Types and Work Orders.
- D. Create the work skills using the FSL Lightning Web Component. Assign the skills to Service Resources.
Add the skill to Work Types and Work Orders.
Answer: A,B
NEW QUESTION 165
The Dispatcher at Universal Containers would like to schedule Service Appointments from the Dispatcher's Console while taking the Scheduling Policy intoconsideration. Which three options are available to the Dispatcher? Choose 3 answers
- A. Select a Service Appointment from the list, press the"Change Status" action and "Dispatch."
- B. Select a Service Appointment from the list and press the "Schedule" action.
- C. Select a Service Appointment from the list, press the "Candidates" action, and select the best time slot.
- D. Select a Service Appointment from the list, press the "Edit" action and allocate the Resource.
- E. Select multiple Service Appointments from the list and bulk schedule them.
Answer: A,B,E
NEW QUESTION 166
Universal Containers wants to measure their adherence to specific SLAs for all Work Orders.
In which order should a Consultant implement the setup to achieve this requirement?
- A. Set Up Entitlement Process for Work Orders, Set Up Milestones, Create Entitlement records.
- B. Set Up Milestones, Create Entitlement records, Set Up Entitlement Process for Work Orders.
- C. Create Entitlement records, Set Up Entitlement Process for Wok Orders, Set Up Milestones.
- D. Set Up Milestones, Set Up Entitlement Process for Wok Orders, Create Entitlement records.
Answer: A
NEW QUESTION 167
universal containers technician may be assigned to jobs with arrival window to meet the costumer appointment time preference technicians are also assigned to jobs without a preferred appointment time In which two ways should the consultant define operation house to meet this requirement Choose 2 answers
- A. When service resources are available for work
- B. The time slots for appointment booking
- C. The due date of the service appointment
- D. The maintenance plan for account
Answer: B,C
NEW QUESTION 168
Universal Containers wants to invoice its Customer for the parts used when performing repairs on installed Assets. What should a Consultant recommend to track the price of the parts consumed?
- A. Use Products and Price Books to track the price.
- B. Use a custom object to model the Work Order pricing and price.
- C. Use Opportunity Line Items and Price Books to track the price.
- D. Use Assets and Products to track the price.
Answer: D
NEW QUESTION 169
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