[Jan 01, 2022] Free Salesforce CRT-251 Exam Questions & Answer
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Sales Cloud Consultant CRT-251 Dumps Provided Study Notes
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- Data Managements
- Cloud Solution Design
- Cloud Sale analytics
- Develop Opportunity
- Cloud Sales Techniques
NEW QUESTION 30
Universal Containers has configured a private sharing model with opportunity team selling enabled. The company allows its sales representatives to add sales team members to their opportunities when necessary. As a result, each sales representative has opportunities they directly manage and opportunities on which they collaborate with other sales representatives. Which data set filter report would allow the sales representatives to see all opportunities they are involved with?
- A. My team-selling and my opportunities
- B. My team's opportunities
- C. My team-selling shared opportunities
- D. My collaborative opportunities
Answer: A
Explanation:
Explanation/Reference:
NEW QUESTION 31
Universal Containers uses PDF documents to help the Sales Team learn about new Products. Which feature should a Consultant recommend to store these documents?
- A. File Contact for SharePoint
- B. Attachments
- C. File Sync
- D. Salesforce Files
Answer: D
NEW QUESTION 32
Universal Containers supports two lines of business: shipping and freight. The sales cycle for freight deals is more complex and involves more stages than the shipping sales cycle.
Which solution should a consultant recommend to meet these business requirements?
- A. Create different record types and sales processes for each line of business, and assign different stages to each page layout.
- B. Create different record types and sales processes for each line of business, and assign different sales processes to each page layout.
- C. Create different record types and sales processes for eachline of business, and assign different page layouts to each record type.
- D. Create different record types and sales processes for each line of business, and use workflow field updates to assign stages.
Answer: C
NEW QUESTION 33
Universal Containers uses a seven-step selling methodology. Each sales stage corresponds with a step in the methodology. The first stage is a preliminary qualification step, and opportunities in this stage should NOT contribute to the forecast. Which two actions should a consultant recommend to meet these requirements?
Choose two answers.
- A. Instruct sales users to enter 0$ for the opportunity amount.
- B. Configure the first stage with the omitted forecast category.
- C. Override the forecast to be 0$ for first stage opportunities.
- D. Assign 0% probability to the first sales stage.
Answer: B,D
NEW QUESTION 34
What are two considerations when configuring the lead conversion process? (Choose two.)
- A. Roll-up summary lead fields can be mapped to custom contact fields.
- B. Custom lead fields can be mapped to account, contact, and opportunity fields.
- C. Standard lead fields are automatically converted to account, contact, and opportunity fields.
- D. Custom lead fields can be mapped to custom object fields.
Answer: B,C
NEW QUESTION 35
Universal Containers wants to track the campaigns that influence won opportunities.
Which two actions should a consultant recommend to meet this requirement using standard functionality?
Choose two answers.
- A. Have the administrator specify a timeframe that limits the time a campaign can influence an opportunity after the campaign first associated date and before the opportunity created date.
- B. Automatically add child campaigns of the primary campaign source if the child campaigns have an end date that fails before the opportunity close date.
- C. Have representatives populate a field on the opportunity record with the dollar amount of the expected revenue from the campaigns that influenced the opportunity.
- D. Add campaigns to opportunities when the campaign is related to a contact that is assigned a contact role on the opportunity prior to the close date.
Answer: A,D
NEW QUESTION 36
Which two statements must be considered when activating and assigning Themes and Branding? (Choose two.)
- A. Only one Theme can be applied in an org at a time.
- B. Themes apply to both Lightning Experience and mobile.
- C. Each profile can be applied a different Theme.
- D. Up to 300 custom Themes can be created per org.
Answer: A,D
Explanation:
Explanation/Reference:
Reference: https://help.salesforce.com/articleView?
id=brand_your_org_in_lightning_experience.htm&type=5
NEW QUESTION 37
What are two capabilities of Data Loader? (Choose two.)
- A. Ability to extract organization and configuration data.
- B. Ability to prevent importing duplicate records.
- C. Ability to export field history data
- D. Ability to run one-time or scheduled data loads
Answer: C,D
NEW QUESTION 38
Universal Containers is preparing for the launch of its new Sales Cloud implementation to a global user base.
With previous sales automation applications, the company had slow adoption of the new solution. Which three Sales Cloud deployment factors should be considered to help ensure adoption? Choose three answers.
- A. Maintenance release schedule
- B. Management communications
- C. Sales rep quota targets
- D. Type of training delivered
- E. Training in local language
Answer: B,D,E
NEW QUESTION 39
Universal Containers uses a seven-step selling methodology. Each sales stage corresponds with a step in the methodology. The first stage is a preliminary qualification step, and opportunities in this stage should NOT contribute to the forecast. Which two actions should a consultant recommend to meet these requirements?
(Choose two.)
- A. Instruct sales users to enter 0$ for the opportunity amount.
- B. Configure the first stage with the omitted forecast category.
- C. Override the forecast to be 0$ for first stage opportunities.
- D. Assign 0% probability to the first sales stage.
Answer: B,D
NEW QUESTION 40
What must an administrator do when creating a record type?
- A. Set the field-level security for the record type.
- B. Assign the record type to the appropriate profiles.
- C. Add the record type to the required user records.
- D. Create a new page layout for the record type.
Answer: B
NEW QUESTION 41
Universal Containers recently completed the implementation of a new Sales Cloud solution. The stakeholder committee believes that sales user adoption is best measured by the number of daily logins. Which two measures of sales user adoption should be considered? (Choose two.)
- A. Number of reports exported to Excel for analysis
- B. Overall effectiveness of mass email campaigns
- C. Completeness of records entered into the new system
- D. Number of neglected opportunities over time by role
Answer: C,D
NEW QUESTION 42
Which two should an administrator consider when configuring workflow rules? (Choose two.)
- A. Rule actions can take place immediately or can be time based.
- B. Rules must be deactivated before using the Data Import Wizard.
- C. Rules can be evaluated when records are created or edited.
- D. All existing records are evaluated when a new rule is activated.
Answer: A,C
NEW QUESTION 43
Universal Containers' current solution for managing its forecasts is cumbersome. The sales managers do NOT have visibility into their teams' forecasts and are NOT able to update the forecasts. As a result, the managers are continually asking their sales representatives to provide updated forecast data via email or phone. Which two solutions should a consultant recommend to help Universal Containers improve the management of their forecasts? (Choose two.)
- A. Create forecast Chatter groups where sales representatives can post and share their forecasts.
- B. Configure weekly customized forecast reports and dashboards to be emailed to sales management.
- C. Create a forecast hierarchy and assign managers to the forecast manager role.
- D. Enable override forecast permission in the Manager's profile.
Answer: C,D
NEW QUESTION 44
A marketing department that runs many concurrent campaigns has specified that the influence timeframe for a campaign is 60 days. What is the impact on the campaign influence for opportunities when a contact is associated to an opportunity in a contact role?
- A. Campaigns in which a contact became a member within the last 60 days will be associated and displayed in Campaigns with Influenced Opportunities Report.
- B. All contacts associated with campaigns will be added to the campaign influence related list.
- C. Sales reps can choose which campaigns created within the last 60 days should be added to the campaign influence related list.
- D. All campaigns created within the last 60 days will be added to the campaign influence related list.
Answer: A
NEW QUESTION 45
Universal Containers uses Products in Salesforce and has a private security model. The product management employees do NOT have access to all opportunities but wants to track the performance of a new product after it is launched. What should a consultant recommend to allow the product management employees to track the performance of the product?
- A. Create a trigger to set the product manager as owner for opportunities on the new product.
- B. Create a criteria-based sharing rule to add the product management team to relevant opportunities.
- C. Create a trigger to add the product management team to the sales team of relevant opportunities.
- D. Create a new product and add it to the price book with the product manager as an owner.
Answer: B
NEW QUESTION 46
Universal Containers recently completed the implementation of a new Sales Cloud solution. The stakeholder committee believes that sales user adoption is best measured by the number of daily logins. Which two measures of sales user adoption should be considered? Choose two answers.
- A. Number of reports exported to Excel for analysis
- B. Overall effectiveness of mass email campaigns
- C. Completeness of records entered into the new system
- D. Number of neglected opportunities over time by role
Answer: C,D
NEW QUESTION 47
Universal Containers has a public sharing model for accounts and uses the parent account field to create a multi-level account hierarchy. When viewing a parent account, the company wants to see the total value of open opportunities for all accounts in the hierarchy. Which solution should a consultant recommend to meet this requirement?
- A. Create a roll-up summary field on the parent account showing the total value of open opportunities from the child accounts.
- B. Define a workflow rule to update the custom field on the parent account with the total value of open opportunities from the child accounts.
- C. Create a link on the account that opens a report showing the total value of open opportunities for all accounts in the hierarchy.
- D. Use Apex to update a custom field on the parent account with the total value of open opportunities form the child accounts.
Answer: D
NEW QUESTION 48
Universal Containers wants to equip its sales team with mobile capabilities. The sales team needs to quickly look up contacts, accounts, and opportunities and easily log calls. Due to limited coverage in certain geographic areas, the sales team wants access to customer information even without an Internet connection.
Which mobile solution is appropriate for the Universal Containers' sales team?
- A. SalesforceA App
- B. Salesforce Touch App
- C. Custom hybrid App
- D. Salesforce Mobile app
Answer: D
NEW QUESTION 49
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Overview about SALESFORCE CRT-251 Exam
- Registration Fee: 200 USD
- Number of Questions: 60
- Passing Score: 68%
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