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Salesforce Certified Slack Administrator Sample Questions:
1. Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?
A) The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message
B) Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses
C) The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages
D) The number of messages posted in the #help-hr triage channel over the past 30 days
2. During a re-org within your organization, the IT department is renamed to Business Technology (BT). Many channels will need to change their prefixes from #it- to #bt-.
The original channel creators are no longer at the organization.
What is the most efficient strategy to ensure the channel prefixes are updated?
A) Promote members leading the IT to BT department name change initiative to the Channel Manager role in the key channels.
B) Write a script using the channels API to rename all channels with "#it-" to "#bt-" in bulk.
C) Use your preference menu to create an automatic keyword notification for IT and BT.
D) Join all public IT channels and request access to private channels in order to update the channel settings.
3. Your organization recently purchased the Slack Pro plan.
As the IT lead, you're responsible for setting up single sign-on (SSO).
Which provider is required for the Pro plan?
(Select the best answer.)
A) G Suite Auth
B) Auth0
C) Azure SAML
D) Okta
4. You provide channel strategy recommendations to your organization and want to ensure the right level of information visibility.
In which situation would a private channel best suit the needs of the teams involved?
A) A team within your organization has announced that they're kicking off a new project and will need a channel to collaborate.
B) Your organization is globally distributed and would like to create a channel specific to events occurring at your organization's headquarters location.
C) A team of human resources members and hiring team members need to have an ongoing discussion regarding an open role, including discussion of role requirements, compensation, and candidate information.
D) A cross-functional team would like to explore new ideas for providing customer value on a new product line.
5. You're a Workspace Owner who recently launched Slack at your company. Google Calendar is one of the essential productivity apps used by everyone in the company. You want to ensure that your colleagues can all access their Google Calendars from Slack.
What is the best way to enable the Google Calendar app for all members of your workspace?
(Select the best answer.)
A) Pre-approve the Google Calendar integration so users have the option to easily enable their own calendar apps.
B) Direct all users to integrate their Google Calendar app by posting instructions in your #announcements channel and linking to the app's page in the Slack Apps Directory.
C) Use the Admin API to automate approvals for Google Calendar app requests.
D) Connect Google Calendar to your company's email domain, and enable domain-wide authentication for Google Calendar app in Slack to automatically install the app for all users.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: D |



