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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Industry Use Cases and Deployment | - OmniStudio deployment and performance considerations - Best practices for Salesforce Industries solutions |
| Topic 2: OmniScripts | - Building guided user interactions with OmniScripts - Conditional logic and dynamic user flows |
| Topic 3: FlexCards | - Designing and configuring FlexCards - Data sources and contextual display strategies |
| Topic 4: OmniStudio Fundamentals | - OmniStudio architecture and components - Use cases for OmniStudio in Salesforce Industries |
| Topic 5: Data Tools and Integration | - DataRaptor extraction, transformation, and load patterns - Integration Procedures and external system interaction |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps. Which OmniScript feature should the consultant recommend to meet this requirement?
A) Script Configuration
B) Script Profiles
C) User Roles
D) Conditional Views
2. A company uses Expression Sets to determine product pricing. Due to the company's pricing schedules, there is always more than one Expression Set active at one time for a given date. In this scenario, how will the calculation engine select which Expression Set to run?
A) Rank
B) Sequence
C) Date modified
D) Date created
3. Which Omniscript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list?
A) Date Mapper Extract Action
B) Select
C) Calculation Action
D) Lookup
4. Which of the following are Integration Procedure Actions?
A) Type Ahead
B) OmniScript
C) PDF
D) Email
5. A client wants to display an overview of the customer's assets inside the first step of a "Modify Asset" OmniScript. This overview is already built as a FlexCard. How should an OmniStudio Consultant configure the OmniScript to include the FlexCard?
A) Exclude the dashboard from the OmniScript.
B) Rebuild the dashboard using OmniScript Text Blocks.
C) Embed the dashboard using an iframe.
D) Embed the FlexCard using a Custom Lightning Web Components (LWC) element.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: D |



