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Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation & Recovery | 8% | - Troubleshoot OS X installation and upgrade issues |
| Topic 2: File System & Storage | 8% | - Diagnose file system and volume problems |
| Topic 3: Family Sharing & iTunes | 4% | - Troubleshoot Family Sharing and iTunes-related issues |
| Topic 4: Security & Privacy | 6% | - Diagnose security and privacy configuration issues |
| Topic 5: Peripherals & Devices | 8% | - Troubleshoot external hardware and connections |
| Topic 6: Accounts & Permissions | 8% | - Resolve user account and file permission problems |
| Topic 7: Time Machine | 8% | - Understand functionality and troubleshoot backup/restore |
| Topic 8: Networking & Connectivity | 8% | - Wired/wireless network configuration and troubleshooting |
| Topic 9: Startup Process | 8% | - Evaluate and resolve OS X startup issues |
| Topic 10: iCloud & Services | 8% | - iCloud sync and service connectivity issues |
| Topic 11: Applications & Spotlight | 7% | - Resolve app behavior and Spotlight search problems |
| Topic 12: Diagnostic Tools & Methodology | 9% | - Apply Apple recommended troubleshooting procedures |
Apple OS X Yosemite Troubleshooting Sample Questions:
Gretchen accidentally deleted a file on her MacBook Air while traveling. She backs up regularly to Time Machine, but did not backup while she was away. From which location would you recover the deleted file?
- A. FileVault
- B. Local Snapshots
- C. The encrypted Time Machine backup
- D. The Time Machine folder in /System/Library/
Correct Answer: B 🗳️
Explanation: Only visible for DumpsFree members. You can sign-up / login (it's free).
DRAG DROP
The Mac will emit tones at startup if the machine is not passing initial tests. Match the correct tone to the symptom.
Drag the Tone from the left column to the gray box next to the Symptom in the right column.
Correct Answer:
Norman purchased an Airport Extreme. What utility will help him setup his new wireless network?
- A. Wireless Diagnostics
- B. No utility is needed. The Airport Extreme will self-configure.
- C. Airport Utility
- D. Network Utility
Correct Answer: C 🗳️
Explanation: Only visible for DumpsFree members. You can sign-up / login (it's free).
Angela is having trouble with fonts installed in her user account. Where are these fonts located?
- A. -/Library/Fonts
- B. /Users/Fonts
- C. /System/Library/Fonts
- D. /Library/Fonts
Correct Answer: C 🗳️
Explanation: Only visible for DumpsFree members. You can sign-up / login (it's free).
Your customer asks, "What version of OS X do I have to have installed on my older Mac so I can download OS X Yosemite from the App Store?" Which of the following is the correct response?
- A. "To download OS X Yosemite from the App Store, you will need to have Mac OS X Snow Leopard v10.6.8 or newer installed."
- B. "To install OS X Yosemite, you will need to download a version of Mac App Store that will run on any version of OS X."
- C. 'To download OS X Yosemite, you will need to have OS X Mountain Lion v10.8 installed and App Store running."
- D. "To update to OS X Yosemite, you need to have Mac OS X Leopard v10.5.2 or later already installed on your Macs."
Correct Answer: A 🗳️
Explanation: Only visible for DumpsFree members. You can sign-up / login (it's free).
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