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Avaya 3000-3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Configuration and Administration | - Basic system setup and provisioning - User and extension management |
| Topic 2: Integration and Networking | - IP networking fundamentals for SME solutions - SIP trunking and PSTN integration |
| Topic 3: SME Communications Solutions Overview | - Avaya SME product architecture and components - Deployment models for small and medium enterprises |
| Topic 4: Telephony Features and Services | - Call routing and call handling features - Voicemail and messaging services |
| Topic 5: Troubleshooting and Maintenance | - Common system faults and diagnostics - Maintenance procedures and upgrades |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question 1
The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?
A. The telephone display massage cannot be changed.
The prompt cannot be changed.
B. The telephone display message can be changed
The prompt can changed by telephone or can use a .wav file.
C. The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
D. The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
Question 2
When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)
A. if hardware is compatible with the new version of IP Office
B. if telephones need to be upgraded thereby increasing downtime
C. if all licenses will need to be renewed
D. if telephones and system features have changed between loads
E. if older IP Office applications are to be supported
Question 3
A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)
A. System Status Application
B. SSH session to the IP Office address
C. Telnet session to the IP Office
D. Web session to the IP Office address
Question 4
The Customer Call Reporter (CCR)server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?
A. http://192.168.42.100:8080/inyama/inyama.html
B. http://192.168.42.100/CCRWebClint
C. http://192.168.42.100:8888
D. http://localhost/CCRWebAgent
E. https://localhost/CCRWebAgent
Question 5
A customer want to take advantage of the VPN software integrated into IP Phones without replacing all of their IP Phones. Which model of IP Phones can be converted to VPN Phones with a .bin file upgrade?
A. 1616
B. 4602
C. 4620
D. 4612
Solutions:
| Question 1 Answer: B | Question 2 Answer: A,B,D,E | Question 3 Answer: A,D | Question 4 Answer: B | Question 5 Answer: C |



