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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Applications and Services | - Communication Services
|
| Maintenance and Troubleshooting | - System Support
|
| Installation and Configuration | - System Deployment
|
| SME Communications Solution Architecture | - Platform Overview
|
| Security and Administration | - Administrative Management
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Question 1
In addition to IIS, which two other software prerequisites do you need for a CCR installation? (Choose two.)
A. Microsoft C#
B. Microsoft .NET Framework 3.5 Family Updates
C. DCOM service
D. MSDE 2000
E. MS-SQL 2005/Express
Question 2
A customer complains of a dropped call at 1:12 PM on December 12th. Avaya has requested the traces from that time frame. Prior to sending, how would you confirm that the trace file you are sending to Avaya contains the correct time frame?
A. Open SysMonitor Trace 20091212 130001, and search for 1:12 PM.
B. Open SysMonitor Trace 20091212 140001, and search for 1:12 PM.
C. Open SysMonitor Trace 20091212 140001, and search for 13:12.
D. Open SysMonitor Trace 20091212 130001, and search for 13:12.
Question 3
Which VoiceMail Pro to email service type is configured from the Voicemail Client under Preferences and General?
A. MAPI
B. UMS Web
C. IMAP
D. SNMP
Question 4
Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)
A. Dial the shutdown short code to shutdown the card before removing the SD card.
B. Use the Manager application to shutdown the card before removing the SD card.
C. Use the System Status Application to shutdown the card before removing the SD card.
D. Just pull out the card; special shutdown is not required.
E. User System Monitor to shutdown the card before removing the SD card.
Question 5
Which Windows command is used to find out which ports your server is currently using?
A. show ports
B. netsh interface dump
C. portqry
D. netstat -an
E. ipconfig /displaydns
Solutions:
| Question 1 Answer: B,E | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: B,C | Question 5 Answer: D |



