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Salesforce MCAE-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Visitors and Prospects | 8% | - Explain the differences between visitors and prospects - Explain how visitors are converted into prospects - Describe how prospects are tracked and identified |
| Administration | 11% | - Describe how to configure and manage email sending domains - Describe how to manage users, roles, and permissions - Explain how to set up and manage connectors (e.g., Salesforce CRM) - Explain how to configure Account Engagement settings |
| Account Engagement Forms, Form Handlers and Landing Pages | 20% | - Explain how to create and configure Account Engagement forms - Explain how to create and publish landing pages - Describe how to use form handlers - Describe how to use dynamic content |
| Lead Management | 24% | - Describe how to manage prospects in the recycle bin - Explain how to configure and manage scoring and grading - Describe how to set up and manage assignment rules - Explain how to use automation rules for lead management |
| Engagement Studio | 17% | - Explain how to test and activate Engagement Studio programs - Describe how to use triggers, rules, and actions - Explain how to design and build Engagement Studio programs - Describe how to analyze Engagement Studio performance |
| Email Marketing | 20% | - Explain how to use dynamic content in emails - Explain how to create and send emails - Describe how to manage email deliverability and compliance (CAN-SPAM, GDPR) - Explain how to analyze email performance metrics - Describe how to manage email templates |
Salesforce Certified Marketing Cloud Account Engagement Consultant Sample Questions:
1. During the kickoff call, the LenoxSoft Marketing Manager expressed an immediate need to re-engage with older leads that went cold. Given this requirement, which Marketing Cloud Account Engagement features are the minimum requirement for a successful Engagement Program?
A) Tracking Code > CNAME > Email Templates > Dynamic Lists > Engagement program
B) CNAME > Salesforce connector > Email Templates > Lists > Engagement program
C) CNAME > Email Authentication > Email templates > Lists > Engagement program
D) Email Authentication > Salesforce Connector > Email templates > Users > Engagement program
2. Which one is Marketing Cloud Account Engagement Video Connector
A) Vimeo
B) Dailymotion
C) YouTube
D) Wistia
3. What is the purpose of creating a Tracker subdomain? [Choose one answer]
A) All of the above
B) To allow emails to be sent from your domain
C) To host all Marketing Cloud Account Engagement landing pages and forms on your website
D) To give a seamless transition between pages and form that you host and your Marketing Cloud Account Engagement hosted assets.
4. LenoxSoft is launching a new customer newsletter and wants to ensure prospects who receive their product launch announcements are able to express interest in opting in to receive the newsletter as well. Which feature should meet their needs?
A) Static Public List and Automation Rule
B) Salesforce Engage and CRM Visible List
C) Email Preference Center and Static Public List
D) Email Preference Center and Dynamic Public List
5. There is Custom Field Type in Marketing Cloud Account Engagement called Date
A) True
B) False
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: A |



