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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Discovery | 13% | - Gather user requirements and plan design strategy
|
| Testing | 11% | - Validate and test designs
|
| Strategy and Governance | 17% | - Define UX strategy and governance
|
| Design System Implementation | 20% | - Leverage SLDS and design standards
|
Salesforce Certified Platform User Experience Designer Sample Questions:
Question 1
A group of sales users needs to be guided step by step through a new process using Floating or Decked Prompts.
Their administrative teamwants to the ability to see the adoption of this assistance via Reports and Dashboards.
A. Custom build using Salesforce Flow
B. Basic In-App Guidance Prompts
C. in-App Guidance Prompts using myTrailhead
D. Use the Walkthrough App from AppExchange
Question 2
Cloud Kicks wants to apply branding to its current Salesforce org, currently using Lightning Experience. The look and feel must follow company design guidelines.
Which declarative design properties should be used to achieve this?
A. Choose one of the built-in Salesforce themes that closest matches the design guidelines
B. Develop a custom Layout in user interface, attaching a new stylesheet in static resources.
C. Create a custom Theme in Themes and Branding, selecting logo, brand colors, and images.
D. Design a custom Branding set in use interface, selecting a logo,colors, and font type.
Question 3
A UX Designer is considering the design of arecord creation screen for the custom object Appointment.
Appointment records have to record types: Virtual and In-Person, Virtual appointments may have different virtual meeting software options, each with fields specific to it.
Which two considerations should be made when creating this record using Dynamic Forms?
Choose 2 answers
A. The form will not be available on mobile devices.
B. Fields can be organized into sections.
C. The use of tabs when creating the record is not allowed.
D. All software option sections of the form will always bevisible.
Question 4
A UX Designer determines that the usability of their company's Salesforce org could be improved if there was a tight relationship between the objects Container and Container Bids. For example, Container Bids should be deleted automatically whenever its associated Container is deleted.
Which type of relationship should be used to optimize the link between Container and Container Bids?
A. Many-to-one-Lookup
B. Master-Detail
C. Hierarchical Lookup
Question 5
Cloud Kicks wants its Salesforce app to represent company branding and comply with Web Content Accessibility Guidelines (WCAG) 2.1.
What should they consider about themes and branding?
A. Salesforce automatically updates the selected brand color to make it accessible; this should overridden to select the colors manually.
B. There is a default WCAG complaint Salesforce color theme; only brand color can be updated.
C. The color palette is auto-generated based on the brand color to be WCAG compliant.
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: B,C | Question 4 Answer: B | Question 5 Answer: C |



