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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Organizational Culture | ~17% | - Culture definition and components
|
| Leadership | ~17% | - Leadership theories and styles
|
| Performance Evaluation | ~17% | - Evaluation systems and methods
|
| Group Development | ~17% | - Group formation and stages
|
| Teams and Team Building | ~17% | - Team types and effectiveness
|
| Behavioral Influences | ~17% | - Individual behavior drivers
|
WGU Organizational Behavior (GTO1, C715) Sample Questions:
What is an advantage of a strong organizational culture?
- A. There is ambiguity in what employees perceive as expectations.
- B. Core values are not intensely held and widely shared.
- C. There is a formation of strong employee commitment.
- D. The internal climate exhibits low behavioral control.
Correct Answer: C 🗳️
Explanation: Only visible for DumpsFree members. You can sign-up / login (it's free).
Employee A noticed that Employee B was late for work, and A's perception of why B was late will determine what action A takes in this situation. Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?
- A. Distinctiveness, consensus, and consistency
- B. Creativity, relationships, and expertise
- C. Situation, attributes, and alternatives
- D. Problem, criteria, and alternatives
Correct Answer: A 🗳️
Explanation: Only visible for DumpsFree members. You can sign-up / login (it's free).
Which option defines organizational culture?
- A. A unique system of shared organizational meaning
- B. A system of unique physical parameters that describes the organization
- C. A human resources department program for recognizing diversity
- D. A method of stratifying the organization's target market
Correct Answer: A 🗳️
Explanation: Only visible for DumpsFree members. You can sign-up / login (it's free).
A team was assigned a project. Halfway through the project, however, it became obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had strong technical expertise as well as problem-solving and decision-making skills. However, other abilities for effective teamwork were overlooked. Which ability necessary for team members was overlooked?
- A. Intellectual coherence
- B. Authoritarian personality
- C. Interpersonal skills
- D. Propensity for social loafing
Correct Answer: C 🗳️
Explanation: Only visible for DumpsFree members. You can sign-up / login (it's free).
A team is struggling to resolve procedural issues that govern their performance. What should the team leader do to resolve the problem?
- A. Ask questions and help team members talk through the problem
- B. Appoint an assistant team leader to track the struggles and report back
- C. Rearrange roles within the team by adding members
- D. Research the problem and impose a solution
Correct Answer: A 🗳️
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