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Infosys IY0-120 Valid Braindumps - Infosys 120-minute Certification

IY0-120
  • Exam Code: IY0-120
  • Exam Name: Infosys 120-minute Certification
  • Updated: Sep 10, 2026
  • Q & A: 100 Questions and Answers

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Infosys IY0-120 Exam Syllabus Topics:

SectionWeightObjectives
IT Service Management Fundamentals30%- ITIL Framework Overview
  • 1. Service Strategy
    • 2. Service Design
      • 3. Service Operation
        • 4. Service Transition
          • 5. Continual Service Improvement
            - Service Lifecycle Concepts
            • 1. Introduction to Service Management
              • 2. Key Principles and Objectives
                Solution & Operational Knowledge20%- Industry Best Practices
                • 1. Performance Monitoring
                  • 2. Operational Excellence
                    - Solution Design Principles
                    • 1. Implementation & Support
                      • 2. Assessment & Planning
                        Technology & Architecture25%- Platform Fundamentals
                        • 1. Security & Compliance
                          • 2. Containerization & OpenShift
                            - IT Infrastructure Concepts
                            • 1. Data Management & Governance
                              • 2. Cloud and Virtualization Basics
                                • 3. ETL and Business Intelligence
                                  Service Processes & Functions25%- Roles and Responsibilities
                                  • 1. Stakeholder Management
                                    • 2. Process Owners, Managers, and Practitioners
                                      - Core ITIL Processes
                                      • 1. Change Management
                                        • 2. Problem Management
                                          • 3. Service Level Management
                                            • 4. Incident Management

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