Benefits in Obtaining Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
Genesys certifications lead to higher quality performance, recognized credibility, and greater customer success.
Certification Advantages Upon completion of this course, you will be to:
- Configure deployment scenarios
- Configure the SIP components of an IC system
- Deploy Genesys products in a VoIP environment
- Monitor, capture, and troubleshoot SIP traffic
- Install and configure Interaction Center components
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We recommend the following course prerequisites prior to beginning ICCE:
- Configuring Call Flows
- Administering the CIC System
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What is the duration, language, and format of Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
- The type of questions is Multiple Choice, Multi Select, True/False and matching questions.
- This exam is offered in only English.
- The passing scores for Genesys Certification exams are based on a point scaling method generally used in the industry. When you register for the exam on webassessor.com, the passing score for your exam will be reflected in the exam information.
- There is a time limit of 120 minutes for the exam.
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