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Microsoft 74-338 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Monitoring, Troubleshooting, and Support | - Issue diagnosis and resolution
|
| Lync Server 2013 Architecture and Infrastructure | - Integration with Active Directory and DNS
|
| Client and User Experience Management | - User provisioning and policies
|
| Voice and Enterprise Communication Services | - Enterprise Voice configuration
|
Microsoft Lync 2013 Depth Support Engineer Sample Questions:
You support a customer whose network environment includes Microsoft Lync Server 2013 and Lync Phone Edition devices.
Quality of Service (QoS) configuration has been changed recently and users report voice quality issues when they use Lync Phone Edition devices. You need to configure QoS for voice traffic to match the default QoS configuration of the Lync Phone Edition devices. What should you do?
- A. Set the Voice 8021p value to 0.
- B. Set the Voice 8021p value to 40.
- C. Set the VoiceDiffServTag value to 0.
- D. Set the VoiceDiffServTag value to 40.
You support two Microsoft Lyric Server 2013 servers named Lync2013FE and Lync2013BE. The servers are configured to use contoso.local as their default session initiation protocol (SIP) domain. After your company acquires another company, you add NewCompany.com as the second SIP domain. Your internal DNS server contains the following records:
You discover that internal users who use Lync 2010 and Lync 2013 clients are unable to sign in by using NewCompany.com SIP addresses internally. You need to ensure that users are able to automatically sign in by using NewCompany.com SIP addresses. Which two DNS records should you create? (Each correct answer presents part of the solution. Choose two.)
- A. Sip.NewCompany.com A 192.168.10.10
- B. _sip._tls.NewCompany.com SRV priority 0, weight 0, port 5061, Sip.NewCompany.com
- C. lyncDiscover.NewDomain.com A 192.168.10.10
- D. _sipinternal._tls.NewCompany.com SRV priority 0, weight 0, port 5061, Sip.contoso.local
- E. Autodiscover.NewCompany.com A 192.168.10.20
You support a customer whose Microsoft Lync Server 2013 Enterprise environment that is configured with Enterprise Voice and Dial-in Conferencing. You remove the server that is hosting the File Store by using the Lync Topology Builder.
You add and define a new file server and publish the topology. Conference attendees report that they no longer hear their names played when they join or leave a conference. You need to ensure that conference attendees hear their names played when they join or leave a conference. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
- A. Run the Set-CsDialinConferencingConfiguration cmdlet.
- B. Run the Test-CsDialInConferencing cmdlet.
- C. Restart the Conferencing Announcement application.
- D. Restart the Conferencing Attendant application.
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You administer a Microsoft Lync Server 2010 Standard Edition server in your network environment. You deploy a Microsoft Lync Server 2013 Standard Edition server. You want to migrate users from Lync Server 2010 to Lync Server 2013. You migrate a test account from Lync Server 2010 to Lync Server 2013. You start the Lync 2013 client on one of your test computers and start testing various modalities. During testing, you decide to test the Meet Now functionality in Lync 2013 client. Meet Now starts a conference
and fails to connect. You start Clslogging.exe. You generate a log that includes the following information:
You need to identify the cause of the issue. What should you do first?
- A. Start WireShark and perform the Meet Now test again.
- B. Click Show Call Flow Window.
- C. Open another log file from the Lync client in Snooper.
- D. Right-click the error message and select Go to nearest entry in trace viewer.
You support a customer whose Microsoft Lync Server 2013 environment consists of:
-A single Lync Server 2013 Standard Edition pool that is located in a main office, and
-Four branch offices that are connected by a 3MB dedicated wide area network (WAN) link, each of which has 100 users.
Users in the branch offices report poor quality audio during conferences that are hosted on Lync. The client has taken the following steps:
-Implement Quality of Service (QoS) and Call Admission Control (CAC).
-Provision policy-based QoS for your Lync media traffic.
-Enable CAC from the Lync Server 2013 Control Panel.
-Define the main office and each branch office as a site and associate its subnets.
-Poor audio quality persists.
You ask your customer to provide the output of running the Get-CsNetworkSite
cmdlet. The relevant portion of the results includes:
You need to improve the audio quality in your environment. What should you do?
- A. Create a region route to route network traffic between the Lync network sites that you created.
- B. Create a bandwidth policy profile with an Audio Session Limit of 40 Kbps and an Audio Limit of 1 MB and assign the profile to each branch site.
- C. Create a bandwidth policy profile with an Audio Session Limit of 40 Kbps and assign the profile to the central site.
- D. Create a bandwidth policy profile with an Audio Session Limit of 40 Kbps and an Audio Limit of 3 MB and assign the profile to each branch site.
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