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IBM 000-586 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Business Analytics and Metrics | 9% | - Cognos Real-time Monitoring integration - Case Analyzer and Case Monitor - Reporting and performance metrics |
| Extending a Case Management Solution | 14% | - Custom widgets and eForms integration - REST APIs and custom application development - FileNet P8 and BPM extension capabilities - ILOG JRules and business rules integration |
| Migrating a Solution to Production | 9% | - Migration requirements and steps - Production environment configuration - CMAC and FileNet Deployment Manager usage |
| Designing a Case Solution | 39% | - Bundled components and integration scenarios - Case tasks, process fragments and workflows - Custom business space pages - Case Builder and solution artifacts - Security model and access control - Case Manager object model - Case Client and space templates |
| Deploying and Testing a Case Solution | 8% | - Solution templates and packaging - Testing and validation procedures - Deployment structure and limitations |
| Planning, Architecture, Installation and Configuration | 21% | - Project areas and add-on software - Integrated products and licensing model - Minimum installation and system requirements - Development vs production environment differences - Solution applicability and use cases - IBM Case Manager architecture overview |
IBM Case Manager V5.1 Sample Questions:
Which Online Analytical Processing (OLAP) technology is supported by IBM FileNet Case Analyzer?
- A. Cognos TM1
- B. IBM InfoSphere Information Server
- C. Microsoft SQL Server Analysis Services
- D. Cognos Power Play
Correct Answer: C 🗳️
What is a reason to use iLog within the context of an ICM Solution?
- A. To intelligently assign case workers to tasks.
- B. To obtain a priority from a database call via a stored procedures.
- C. To obtain additional Case Data from an external system.
- D. To update a case property field after a step is completed.
Correct Answer: A 🗳️
Which two items are always part of a case management solution? (Choose two.)
- A. Content objects
- B. Process fragments
- C. System integrations
- D. Database lookups
- E. Analytics
Correct Answer: A,B 🗳️
Why is a content manager userid with administer privileges to IBM Content manager library server required while configuring IBM Case Manager?
- A. To construct a bootstrap URL to connect to ICM.
- B. To ensure that documents can be viewed in ICM Runtime client.
- C. To fetch content manager analytics.
- D. To query IBM Content Manager.
Correct Answer: A 🗳️
Which API is NOT a component of the Case Manager API?
- A. Content Engine REST API (P8CEREST)
- B. Process Engine REST API (P8BPMREST)
- C. IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
- D. IBM Case Manager REST API (CASEREST)
Correct Answer: A 🗳️
